Privacy Policy
Your privacy is important to us. It is FwinCash e-Wallet’s ’s policy to respect your privacy regarding any information we may collect from you across our website, FwinCash e-Wallet’s , and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Data requested
Profile Data.
We collect data that you provide to us when you set up your FwinCash e-Wallet’s account, such as date of birth, real name, email address and/or phone number, and password. You can add additional information to your profile, such as a profile picture.
Your contacts.
If you choose to import your contacts or contact list, we will collect your device’s address book data. We use this data to help you connect with your contacts on the Platform when you use our send money, request money and withdraw money services.
Purchase Data.
We collect your credit card or other third party payment information (such as PayPal) when it is necessary to recharge money. We also collect your transaction and purchase history.
Information when you contact us.
When you contact us, we collect the information you submit to us, such as proof of identity or age, feedback about your use of our Services, or information about possible violations of our Terms of Service (our «Terms»), Community Guidelines (our «Guidelines») or other policies.
User Contact List Information and Contact Images
The Dayniro e-Wallet’s use the information you provide including the contact list and contact images to facilitate easy selection of your contacts within the application. It is important to clarify that the contact list and associated images will not be stored in the app's or server database. This permission is solely sought to enhance user experience by allowing seamless identification and selection of contacts. Rest assured, we prioritize user privacy and adhere to strict measures to ensure that your contact information is used exclusively for the intended purpose within the app.
Android ID
FwinCash e-Wallet’s may use the information you provide including the android id of the user’s device for security purposes.
NOTE:
The DATA collected in FwinCash e-Wallet’s are only to provide a better experience to users within the APP, these data previously described and mentioned are not shared with third parties, FwinCash e-Wallet’s respects the privacy of users and can remove them directly from the application.
FwinCash e-Wallet’s does not provide USER DATA to THIRD PARTIES outside of the FwinCash e-Wallet’s - Your Bank or FwinCash e-Wallet’s - Agent APP.
Sensitive and Personal User Data
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation – GDPR), FwinCash e-Wallet’s informs users of the application FwinCash e-Wallet’s – Your Bank and FwinCash e-Wallet’s – Your Agent (hereinafter, the Application), about the processing of personal data, which they have voluntarily provided during the registration process, access and use of the service.
1. PURPOSE OF DATA PROCESSING
To proceed with the registration, access and subsequent use of the Application, the User must provide -on a voluntary basis-, personal data (essentially, identification and contact, android id), which will be incorporated into automated media owned by FwinCash e-Wallet’s
The collection, storage, modification, structuring and, where appropriate, elimination of the data provided by the Users, will constitute processing operations carried out by the Responsible, in order to ensure the proper functioning of the Application, maintain the relationship of provision of services and / or commercial with the User, and for the management, administration, information, provision and improvement of the service.
The personal data provided by the User -especially the electronic mail or e-mail- may also be used to send newsletters, as well as commercial communications of promotions and/or advertising of the Application, provided that the User has previously given his express consent to receive these communications electronically.
2. LEGITIMACY
The processing of the User’s data is carried out with the following legal bases that legitimize the same:
– The request for information and/or the contracting of the services of the Application, whose terms and conditions will be made available to the User in any case, in advance, for their express acceptance.
– The free, specific, informed and unequivocal consent of the User, making available to him/her the present privacy policy, which he/she must accept by means of a statement or a clear affirmative action, such as the marking of a box provided for this purpose.
In the event that the User does not provide FwinCash e-Wallet’s with his/her data, or does so erroneously or incompletely, it will not be possible to proceed with the use of the Application.
3. CONSERVATION OF PERSONAL DATA
The personal data provided by the User will be kept in the systems and databases of the Data Controller for as long as the User continues to use the Application, and as long as the User does not request its deletion.
In order to purge the possible responsibilities derived from the treatment, the data will be kept for a minimum period of five years.
4. RECIPIENTS
The data will not be communicated to any third party outside FwinCash e-Wallet’s will not be disclosed or published unless required by law or in any case, upon request of the User’s consent.
On the other hand, FwinCash e-Wallet’s may give access or transmit the personal data provided by the User to third party service providers, with which it has signed agreements for the processing of data, and that only access such information to provide a service for and on behalf of the Responsible.
5. DATA RETENTION
FwinCash e-Wallet’s informs the User that, as a data hosting service provider and in accordance with the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), retains for a maximum period of 12 months the information necessary to identify the origin of the data hosted and the time at which the service was initiated.
The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires.
The communication of data to the State Security Forces and Corps, will be made under the provisions of the regulations on personal data protection, and under the utmost respect for it.
6. PROTECTION OF THE HOSTED INFORMATION
The Data Controller takes the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2023 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.
Although the Responsible Party, makes backup copies of the content hosted on its servers, however it is not responsible for the accidental loss or accidental deletion of data by Users. Likewise, it does not guarantee the total replacement of data deleted by Users, since such data may have been deleted and/or modified during the period of time elapsed since the last backup.
The services provided or rendered through the Application, except for specific backup services, do not include the replacement of the contents kept in the backup copies made by the Data Controller, when this loss is attributable to the User; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the User. The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to the Data Controller.
7. EXERCISE OF RIGHTS
FwinCash e-Wallet’s informs the User that he/she has the rights of access, rectification, limitation, suppression, opposition and portability, which may be exercised by sending a request to the following e-mail address: support@FwinCash.Com
Likewise, the User has the right to revoke the consent initially given, and to file claims of rights before the Spanish Data Protection Agency (AEPD).
8. COMMERCIAL COMMUNICATIONS BY ELECTRONIC MEANS
In application of the LSSI (Law of Information Society Services), Dayniro e-Wallet’s will not send advertising or promotional communications by email or other means of electronic communication that have not been previously requested or expressly authorized by the recipients thereof.
In the case of users with whom there is a previous contractual, legal or service relationship, the Data Controller is authorized to send commercial communications concerning products or services of the Data Controller that are similar to those that were initially contracted with the customer.
In the event that the User wishes to unsubscribe from receiving the aforementioned communications, he/she may do so by sending an e-mail to the following e-mail address: support@fwincash.com
Cookie Policy for FwinCash e-Wallet’s
This is the Cookie Policy for FwinCash
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
Account related cookies
If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
Surveys related cookies
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official
Google Analytics page.
Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most..
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, Twitter, LinkedIn, and Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
User’s responsibilities
The user undertakes the responsibility to make appropriate use of the contents and information offered on the site with enunciative, but not imitative, behaviour:
A) Not to engage in activities that are illegal or contrary to good faith and public order;
B) Not to spread propaganda or content of a racist, xenophobic or gambling nature, any type of illegal pornography, terrorist claims or against human rights;
C) Do not cause damage to physical systems (hardware) and unattainable (software) of FwinCash e-Wallet’s , its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage previously mentioned.
More Information
All rights reserved. The copyrights of the content and design are strictly FwinCash e-Wallet’s and are protected by U.S. Copyright laws. The materials contained within may not be modified or redistributed, in whole or in part, without the written permission of FwinCash e-Wallet’s
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
This policy is effective as of 10 November 2023
